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    Overseas Emergency Evacuation

    Emergency Evacuation

    IMS is the main contact point for Evacuation companies transferring patients home to SGH for medical treatment.

    Some useful information if you have a loved one who requires to be transferred to Singapore for urgent medical care:

    Modes of Transportation:

    • Depending on the injury or illness, there are various modes of transportation to consider.
    • Via Air Ambulance (with or without complete medical team escort) - usually for critical cases
    • Via Commercial Airlines - 
      1.  A "MEDIF" - medical information form and clearance to fly must be provided to all airlines several days prior to flight
      2.  Commercial Airlines have different restrictions, capabilities and guidelines
      3.  Oxygen for medical cases needs to be prepared and is not readily available
      4.  Stretcher cases may require anywhere from 6 to 9 seats.  This varies depending on the type of aircraft.
    • Via Ferry
    • Via ground ambulance

    Information & assistance:

    • We provide contacts to evacuation companies who have access to the area where patient is located
    • We work with the relatives and guide them on how to gather the necessary medical information of the patient
    • Where necessary, we can put them in touch with MFA for assistance
    • We assist to liaise with various departments in SGH in order to prepare for patient's arrival to SGH
    • We can assist to make appropriate ground ambulance pick up from the various ports of entry to SGH

    Important information to provide:

    • Full name of patient as in passport:
    • NRIC or Hospital registration number:
    • Date of birth:
    • Patient's updated medical condition and reports:
    • Expected date of transfer to SGH:

    Contact Us

    Tel : (65) 6326-5656 Fax*: (65) 6223-6094
    Email*: ims@sgh.com.sg 
    Online: 
    Referral Form

    * Please include your Name, Passport Number, Contact Number and a copy of your most recent medical report or doctor's referral letter.

    Location

    Location

    IMS
    Block 6 Level 1

    Tel: 6326 5656  
    Fax: 6223 6094

    Opening Hours

    Monday to Friday: 8.00am to 7.00pm
    Saturday:
    8.00am to 12.30pm
    Sunday and Public Holiday: Closed

    Last Modified Date :01 Oct 2018